Privacy Policy

Effective Date: September 11, 2026

Hey Old Friend (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect and use information when you visit ridein-rideout.com.

Information We Collect

We may collect information that you voluntarily provide to us, such as:

Your name and email address
Information submitted through contact forms
Newsletter or email signup information
Information associated with donations or event support
Messages, comments, or other information you choose to send us

We may also automatically collect basic technical information about visits to our website, such as browser type, device type, IP address, pages viewed, referring websites, and general website activity.

This information may be collected through cookies, Wix website tools, analytics services, and similar technologies.

How We Use Information

We may use information we collect to:

Respond to questions or messages
Send newsletters, trail updates, event information, or other communications you have requested
Process and acknowledge donations
Support events and community initiatives, including Pisgah Pedal Party
Understand how visitors use our website
Improve our website, content, and services
Maintain the security and operation of the website

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

Donations and Payments

We may accept donations or other payments in support of events, programs, or community initiatives, including Pisgah Pedal Party.

Payments may be processed by a third-party payment providers. Payment information you provide, including credit or debit card information, is processed by that provider in accordance with its own privacy policy and security practices.

Hey Old Friend generally does not receive or store your complete payment card number. We may receive limited transaction information such as your name, email address, donation amount, transaction date, and payment status.

Cookies and Analytics

Our website may use cookies and similar technologies to operate properly and understand how visitors use the site.

Where applicable, you may be given the option to accept or decline non-essential cookies. You can also manage cookies through your web browser settings.

Airbnb and Other External Websites

Our website may contain links to third-party websites, including Airbnb, where visitors can view availability or make lodging reservations.

Hey Old Friend does not currently process lodging reservations or lodging payments through ridein-rideout.com.

When you leave our website and visit Airbnb or another external website, any information you provide is governed by that company's own privacy policy and terms.

We may also link to trail resources, maps, local businesses, social-media platforms, government agencies, and other third-party websites. We are not responsible for the privacy practices or content of those websites.

Sharing of Information

We may share information with service providers that help us operate our website, process donations, send email communications, provide analytics, or perform other business functions.

We do not sell personal information for money.

We may also disclose information when required by law or when reasonably necessary to protect our rights, property, security, or users.

Data Security

We take reasonable measures to protect the information we maintain. However, no website, payment system, or internet transmission can be guaranteed to be completely secure.

Your Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law.

You may also unsubscribe from our marketing emails at any time.

Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy as our website, events, and services evolve. When we make changes, we will update the effective date shown above.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Hey Old Friend
Email: info@ridein-rideout.com
Website: ridein-rideout.com